Privacy Policy
ClearJournal LLC ("ClearJournal," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal and trading information.
1. What We Collect
When you use ClearJournal, we may collect:
- Account Information: Email address, hashed password
- Exchange Data (via API key): Trade history, balances, open positions
- Technical Data: IP address, browser type, device info, usage analytics
- Cookies: For session tracking and performance analysis
We use third-party tools (e.g., Google Analytics) to better understand how the platform is used.
2. How We Use It
We use your data to:
- Deliver personalized analytics and journal reports
- Improve and maintain the platform
- Communicate updates or issues
- Prevent abuse or fraud
- Comply with legal requirements
We do not use your data for advertising or sell it to third parties.
3. API Keys & Security
We only accept read-only API keys. These keys are encrypted and stored securely. We never ask for withdrawal or trading permissions.
API key access can be removed at any time from your dashboard.
4. Data Retention & Deletion
Your data is stored as long as your account is active. You may request deletion of your account and all data by contacting support or using the in-app delete feature.
We aim to process data deletion requests within 5-10 business days.
5. Data Sharing
We do not sell or rent your personal or exchange data. Limited data may be shared with trusted vendors (e.g., AWS for hosting, analytics providers), under confidentiality agreements, and solely to operate the platform.
We may disclose your data if required by law.
6. International Transfers
Your data may be stored and processed in countries outside your own, including the United States and AWS data centers in other jurisdictions.
By using ClearJournal, you consent to this transfer.
7. Your Rights
Depending on your jurisdiction (e.g., EU/EEA, UK, California), you may have rights to access, correct, or delete your personal data.
Contact us at support@clearjournal.com to exercise your rights.
Security - ClearJournal
At ClearJournal, we take data security seriously. Here's how we protect your information:
API Key Management
- Only read-only API keys are permitted
- Keys are encrypted at rest using industry-standard AES-256 encryption
- Keys are never exposed to third parties or customer-facing components
Platform Security
- HTTPS enforced across all services
- Login credentials are hashed using modern cryptographic algorithms
- Admin access is protected by multi-factor authentication
- Rate limits, DDoS protections, and monitoring are in place
Infrastructure
- Hosted on Amazon Web Services (AWS)
- Data is isolated per environment (prod, staging)
- Access to production databases is limited and audited
Incident Response
We maintain a structured response plan for security incidents and will notify affected users as required by applicable laws.
This Is How Serious
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